Sales Lead - Vancouver
Are you passionate about providing exceptional customer service while working in a store where adventure isn't just a lifestyle choice – it's the job description!
Established in 1986 in the Swedish mountains, our love for skiing in untouched terrain and embarking on adventures in the wild run deep. Our purpose is simple: to bring this freeride spirit to the world. With our products, we aim to make adventures possible 365 days a year.
We are driven by passion, togetherhood, responsibility and winning spirit. We know that an inspiring spread of unique abilities and personalities contribute to our dynamic culture and our success. Now, we are looking for a new talent to join our team.
As a Sales Leader, you'll play a crucial role in driving sales and delivering exceptional customer service. Your focus will be to ensure top store standards, actively training staff and engaging customers to deliver an exceptional brand experience.
We are looking for a full time Sales Leader 35-40 hours per week to join our Kitsilano Vancouver team.
Your role will include:
- Greet and assist customers, providing product information, and offering recommendations to enhance their shopping experience.
- Operate the point-of-sale system, handling transactions efficiently and accurately.
- Assist and lead the Visual Merchandise changes of the store following company guidelines.
- Follow up on KPI's, targets and status of goals regularly as well as ensure company/store policies and procedures are being followed.
- Motivating the team by recognizing strong performance and service, as well as assisting with new hire training, product knowledge and selling tools/technique.
- Ensure that the store is in compliance with all Provincial and Federal laws, including wage and hour, human rights and equal employment opportunities.
- Actively working with marketing material & campaigns, by executing store events to increase community involvement.
What we're looking for:
- 2-5 years of retail sales experience
- Sales-driven mindset with a customer-focused approach as well as ability to train, delegate and motivate effectively
- Team-oriented spirit with the ability to thrive in a collaborative environment.
- Great problem solving skills
- Flexibility to work evenings, weekends, and varied hours as needed.
- High School diploma or equivalent
- Strong command of English, both verbal and written.
- Mandarin and Cantonese are an asset.
What we offer:
- Salary Range estimate of $21.00-$24.00 + 4% vacation pay on all hours worked. Pay is determined by factors such as job-related skills, relevant experience, education and/or training.
- Opportunity for growth and advancement within the company.
- A supportive and collaborative team environment.
- Ongoing training and development opportunities.
- Competitive hourly wage commensurate with experience.
- Flexible scheduling options.
- Clothing allowance and employee discount on all Amer Sports brands.
- Company Health Benefits.
If you are driven by our values and share our passion for outdoor sports and fashion, then we want you to join our winning team. Apply today and unlock your freeride spirit!
- Department
- Retail
- Locations
- Peak Performance Vancouver Kitsilano Retail Store
Peak Performance Vancouver Kitsilano Retail Store
About Peak Performance
Back in 1986, two very passionate skiers, one of them a world-class mogul skier with several World Cup wins, were sitting next to each other in a chairlift heading up a mountain. About to test and write about a new skiwear line, they started to talk about why no one was making skiwear that they wanted to wear. Garments that combined excellent functionality with simple, attractive design. Also, they wondered if there was any way that they could stay longer and more often in the ski resort they both loved - the little mountain village Åre, in northern Sweden.
It turned out that the answer to both questions was Peak Performance. Initially, their ambitions didn’t extend much beyond making some clothes for themselves and their friends, in sufficient quantities to make a living from it. The business was shaped by what was important to them. Finding the right design and technical solution was paramount.
And the strategy worked. In the late 1980’s, people were tired of extravagance and superficiality. Everybody was looking for the real thing that comes with genuine quality. Ski jackets with leather details and flannel shirts were suddenly the answer, rather than neon and looking like a fully decorated Christmas tree. Orders generated by the first mail order catalog overwhelmed the little post office in town. So much so that they had to take on more staff just to keep up.
During the early years, most things took longer to do than they should have. After all, Peak Performance was a company founded by skiers – people who more than anything else wanted to ski some winter. Anyone who managed to find our little office in Åre was often confronted with a sign on the front door that read: Gone skiing.
Sales Lead - Vancouver
Are you passionate about providing exceptional customer service while working in a store where adventure isn't just a lifestyle choice – it's the job description!
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